Last updated: 28 June 2026
Privacy Policy
SyncAutoFlow uses this website chat assistant to understand business enquiries, qualify potential leads, and route those enquiries to a human for follow-up.
What we collect
We may collect the messages you send in the chat, your business type, company name, lead-generation needs, current tools, preferred follow-up details, email address, phone number, consent status, consent timestamp, and technical metadata needed to operate and protect the service.
Why we collect it
We use this information to respond to your enquiry, assess whether SyncAutoFlow is a useful fit, send the qualified enquiry to our team, prevent abuse, monitor service reliability, and improve the quality of the lead-qualification experience.
Consent for contact details
The chat widget asks for consent before contact details are stored. If consent is not given, the system can continue qualification, but email addresses and phone numbers are redacted from the stored transcript and not stored as lead contact fields.
Sharing and processors
We use service providers to host the application and database, process AI extraction, and deliver lead notification emails. These providers process data only so the service can operate. We do not sell chat or lead data.
Retention
Lead and conversation records are retained for up to 24 months unless a longer period is required for legitimate business, security, legal, or accounting reasons. Backup copies may persist for a limited additional period before automatic expiry.
Your choices
You can ask us to access, correct, or delete your personal information where applicable. To make a privacy request, contact the SyncAutoFlow team at privacy@syncautoflow.com.